For many Australian SMEs, IT is handled by a single person; an internal generalist, an external contractor, or sometimes the business owner themselves. It’s a model born of lean teams and tight budgets, but it carries structural risks that often go unnoticed until something goes wrong. When all the knowledge, access, and capability sit with one individual, even routine events like leave or resignation can leave the business exposed and modern cybersecurity threats demand a breadth of expertise no single person can realistically deliver.

This whitepaper unpacks the hidden risks of single-person IT, from key-person dependency and knowledge loss to the widening gap between generalist skills and today’s threat and compliance landscape.

Download the whitepaper to understand why IT resilience is a business decision, not just a technology one, and what SME leaders can do to protect continuity, capability, and security without building a full internal team.