IT Help Desk

Our local team of technology experts are here to make things work, both remotely and on the ground

Help Desk Done Right

We are your local technology experts and we believe in transparent and straightforward communication without the need for unnecessary technical jargon. Our team will get to know your business and understand the way your team works, enabling us to provide the best IT support, maintenance and monitoring to keep your technology running reliably and cost-effectively. In turn, protecting your business from down time and data loss.

Instant IT Support

Make disruptive computer problems a thing of the past, allowing you to stay productive in a fast-paced working environment. Call us with an issue and get help, right when you need it.

On-Site Assistance

Take advantage of our rapid-response on-site support team whenever you need to work with someone in person. Get all the benefits of an in-house managed IT department without all the downsides.

Business Intelligence

Get best-in-class care thanks to our proprietary Business Intelligence dashboards, which provide our service team with real-time information about your needs and our performance.

24/7 Proactive Monitoring

Rest easy knowing your systems are being monitored around the clock, root causes are being identified and addressed, and hidden issues are resolved before they turn into major problems.

Flat-Rate Billing Model

Know exactly how much you’re paying for IT services each month with our flat-rate subscription based model. Get unlimited IT support rather than paying someone every time you have a problem.

Friendly Service

Enjoy IT support from our personable, friendly, and articulate professionals who care about brightening your day while they work on your computer systems. Never get stuck with an unpleasant IT guy again!

Security First

We put security central in everything we do, considering it at every opportunity and proactively managing your risks.

Local

When you need support our 100% Australian-based staff will be there to help.

Scalability

Our Managed Services are infinitely scalable so that, no matter the size of your organisation and what you’re trying to achieve, we can support you with it.

Single Point of Contact

Our dedicated team will become your single point of contact for you and your business. Your staff can reach our team directly for assistance with IT issues, providing reliable answers to questions, and resolving problems quickly to maintain business efficiency and productivity.

Full Service Technology Offering

TECHD’s unique end to end IT, telecommunication and connectivity services enables us to uniquely take away the complexity, stress and expense and allow you to focus on what you do best, making your business thrive.